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Cancellation Policy

All cancellations MUST be submitted in writing, telephone requests WILL NOT be honored. Cancellations received more than 30 days prior to the symposium, paid or unpaid invoices, will incur a $50.00 administrative fee. Cancellations received 14 to 30 days prior to the symposium, paid or unpaid invoices will be refunded at 50% of the invoice. No refunds will be given for cancellations received within 14 days of the symposium and all unpaid invoices will be due in full.

Refund Policy

PLEASE READ THE IMPORTANT REFUND INFORMATION BELOW – THERE ARE NO EXCEPTIONS TO THE REFUND POLICY

All requests for refunds MUST be submitted in writing by the deadline(s) listed within this policy. Telephone requests WILL NOT be honored. Letters and/or an email should be received or postmarked by no later than 30 days prior to the first day of the conference to receive a full refund of the registration fee (less an administrative fee of $50.00).

Refund requests postmarked or emailed less than 30 days, but prior to 14 days from the start of the conference – will receive a 50% refund.

Request for refunds received within 14 days of the conference will not be considered.

Eligible refunds will be processed within 60 days of receipt of written notice of cancellation.

Force Majeure

  • If C4 is prevented from carrying out its obligations as it pertains to the Conference you registered for as a result of any cause beyond its control, or such Conference cannot be held or does not occur due to acts of God, strikes, labor disputes, government requisitions, restrictions or regulations on travel, hotel or facility availability, commodities or supplies, war or apparent act of war, terrorism, disaster, civil disorder, epidemic or pandemic, curtailment or restriction on transportation facilities, or any other comparable calamity, casualty or condition (collectively a “Force Majeure”) C4 will refund the cost of registration. However, C4 does not assume responsibility for any additional costs, charges, or expenses; to include, charges made for travel and lodging. Refunds will be processed within 60 days of notification.
  • If the Conference is postponed due to a Force Majeure occurrence before the first day of the Conference, then C4 will reschedule the affected Conference, if and as practical under the circumstances, and your registration fee will be applied to the rescheduled Conference. If you are unable to attend the rescheduled Conference, then you may transfer registration fee you paid, upon written notification to C4 management, towards another C4 Conference, which is scheduled to held within 18 months from the date of the affected Conference. C4 reserves the right, at its discretion, to approve or deny such registration fee transfer requests. If there is a difference in the registration fees between the affected Conference and the alternative Conference, the difference in the registration fees will be charged or refunded, as applicable, on the credit you used to register for the affected Conference.

Payment Policy

Similar to other institutions of higher learning, payment in full is required prior to commencement of C4 training. In conjunction with course confirmation, you will receive a C4 invoice statement with payment due upon receipt. CE certificates will be withheld until payment in full is received. The acceptable methods of payment are checks, cashier’s checks, money orders or credit card. All payments must be made in U.S. dollars and must originate in the country requesting the training. No cash payments will be accepted!

Methods of Payment
• Credit card (American Express, MasterCard, Visa, Discover or Debit)
• Check (Bank Printed) – Company or personal checks; make checks payable to C4 Recovery Foundation
• Cashier’s Check

When paying by mail, include attendee name, confirmation number, Symposium name and dates with payment. Advance payment may be mailed to:

CCSAD
C4 East Coast, LLC
414 Ridge Street
Algonquin, IL 60102

Please Note: C4 Recovery Foundation reserves the right to cancel any training course that does not meet the minimum enrollment requirement. Customers will be notified of cancellation at least 30 days prior to the course start date.

Exhibitor / Sponsor Policies


CCSAD Exhibit Booth Space Payment/Refund Policy

You will receive a contract at the time of reservation. The exhibit booth will be held as Pending for 45 days after receipt of this contract. If payment is not received within 45 days of receipt of contract, the exhibit will be marked Available and contract will be null and void. All exhibits and sponsorships must be paid in full 45 days prior to the start of the event. Payment may be made by check (payable to C4 East Coast, LLC) or credit card (Visa, MasterCard or American Express). Exhibitor shall have the right to cancel booth space agreement at any time by written notice to CCSAD. In the event of such cancellation received up to 60 calendar days prior to the summit, CCSAD shall refund 90% of booth space rental. CCSAD shall refund 50% of both space cost on cancellations received between 30-59 calendar days prior to the summit. No refund will be made on cancellations received within 29 calendar days of the summit. Under all circumstances, CCSAD retains the right to resell any booth space cancelled by exhibitor. Eligible refunds will be processed within 60 days of receipt of written notice of cancellation. All cancellations must be sent in writing via e-mail or regular mail to CCSAD at:

EMAIL: help@c4recovery.org

FAX: 864-479-0680

REGULAR MAIL: CCSAD, 414 Ridge Steet, Algonquin, IL 60102

CCSAD Advertising/Marketing Payment/Refund Policy:

Full payment of advertising or marketing fees must be provided at the time of reservation. Payment may be made by check (payable to C4 East Coast, LLC) or credit card (Visa, MasterCard or American Express). Cancellation, refund or advertising change requests will not be accepted if received by CCSAD after the published deadline for receipt of ad copy. As of this published date, an ad is considered to be “in production.” Cancellation, refund or advertising change requests (deletions) will be accepted if received by CCSAD, in writing, prior to the published deadline. A $75 processing fee will be assessed. If a package was “reserved” and has not been paid by the published deadline, CCSAD retains the right to cancel the package. Eligible refunds will be processed within 60 days of receipt of written notice of cancellation. All cancellations must be sent in writing via e-mail or regular mail to CCSAD at:

EMAIL: help@c4recovery.org

FAX: 864-479-0680

REGULAR MAIL: CCSAD, 414 Ridge Steet, Algonquin, IL 60102

CCSAD Sponsorship Payment/Refund Policy:

You will receive a contract at the time of reservation. The sponsorship will be held as Pending for 45 days after receipt of this contract. If payment is not received within 45 days of receipt of contract, the sponsorship will be marked Available and contract will be null and void. All exhibits and sponsorships must be paid in full 45 days prior to the start of the event. Payment may be made by check (payable to C4 East Coast, LLC) or credit card (Visa, MasterCard or American Express). If notice of cancellation is made 150 calendar days before the first day of the summit, a refund less 50% of the contracted amount will be issued. If notice of cancellation is made less than 150 calendar days before the first day of the summit NO REFUND will be issued. Any reduction in sponsorship level will be treated the same as sponsorship cancellation and will be refunded accordingly. Eligible refunds will be processed within 60 days of receipt of written notice of cancellation. All cancellations must be sent in writing via e-mail or regular mail to CCSAD at:

EMAIL: help@c4recovery.org

FAX: 864-479-0680

REGULAR MAIL: CCSAD, 414 Ridge Steet, Algonquin, IL 60102

Insurance and Liability Policy:

The exhibitor hereby assumes entire responsibility and hereby agrees to protect, defend, indemnify and save the Hotel, its owners, its operator, C4 East Coast, LLC, and each of their respective parents, subsidiaries, affiliates, employees, officers, directors and agents harmless against all claims, losses or damages to persons or property, governmental charges or fines and attorney’s fees arising out of or caused by its installation, removal, maintenance, occupancy or sue of the exhibition premises or a part thereof, excluding any such liability caused by the sole gross negligence of the Hotel and its employees and agents.

The exhibitor shall obtain and keep in force during the term of the installation and use of the exhibit premises, policies of Comprehensive General Liability Insurance and Contractual Liability Insurance, insuring and specifically referring to the Contractual liability set forth in this exhibit agreement, in an amount not less than $2,000,000 Combined Single Limit for personal injury and property damage. The Hotel, its owners, its operator and C4 East Coast, LLC shall be included in such policies as additional named insureds. In addition, the exhibitor acknowledges that neither the Hotel, its owners, its operator, nor C4 East Coast, LLC maintain insurance covering exhibitor’s property and that it is the sole responsibility of thee the exhibitor to obtain business interruption and property damage insurance insuring any losses by the exhibitor.

Force Majeure

  • If C4 is prevented from carrying out its obligations as it pertains to the Conference you registered for as a result of any cause beyond its control, or such Conference cannot be held or does not occur due to acts of God, strikes, labor disputes, government requisitions, restrictions or regulations on travel, hotel or facility availability, commodities or supplies, war or apparent act of war, terrorism, disaster, civil disorder, epidemic or pandemic, curtailment or restriction on transportation facilities, or any other comparable calamity, casualty or condition (collectively a “Force Majeure”) C4 will refund the cost of registration. However, C4 does not assume responsibility for any additional costs, charges, or expenses; to include, charges made for travel and lodging. Refunds will be processed within 60 days of notification.
  • If the Conference is postponed due to a Force Majeure occurrence before the first day of the Conference, then C4 will reschedule the affected Conference, if and as practical under the circumstances, and your registration fee will be applied to the rescheduled Conference. If you are unable to attend the rescheduled Conference, then you may transfer registration fee you paid, upon written notification to C4 management, towards another C4 Conference, which is scheduled to held within 18 months from the date of the affected Conference. C4 reserves the right, at its discretion, to approve or deny such registration fee transfer requests. If there is a difference in the registration fees between the affected Conference and the alternative Conference, the difference in the registration fees will be charged or refunded, as applicable, on the credit you used to register for the affected Conference.
  • CCSAD provided a professional opportunity to connect with positive and ethical peers.


  • Wonderful turnout of participants and great opportunity for networking and securing new relationships. Thanks for another great year!


  • It was a pleasure to be a Platinum sponsor at such a well-respected event.


  • I have attended CCSAD for many years now and find it is fantastic every year. I always take something wonderful away and learn a great deal.


  • This symposium is by far the best around. I have attended many others and they were wonderful, but CCSAD is outstanding.


  • THANK YOU that CCSAD is the MOST multidisciplinary conference for Addiction Medicine professionals.


  • Thank you for continuing and expanding this program as well as making it an opportunity for a supportive break from a very busy and demanding profession.


  • The conference is always wonderful, and I thoroughly enjoy attending not just for the learning experience but also for the new friends I have met in past and present attendance.


  • I especially VALUE that CCSAD is the primary multidisciplinary conference for practicing clinicians and policy-makers, where integrative care management is so clearly shown to be in our patients' best interests.


  • This Symposium always gives me new insights and perspectives re: addiction and conditions for treatment strategies. I always learn something new and am always eager to pass it on.


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💻 Upcoming Behavioral Health Webinars -Sexual Addiction and Emotional Sobriety: The Intersection of Positive Psychology, Somatic Experiencing and Attachment https://mailchi.mp/c4recovery/upcoming-behavioral-health-webinars-206116